All the products listed in the Personalize collection are eligible for personalization.

We are using various images/ tagline in mono-color permanent vinyl and laser engraver for personalization.

Please note, complimentary personalization is limited to 10% for vinyl and 2% for laser engraving on eligible products?

There are two primary reasons of slight color variation:

1. Light effects during product photography.
2. Natural products such as leather batches come with obvious batch variation due to variance in processing and raw materials which is out of human control since we do not prefer ultra processing to retain natural touch of leather

All the orders above INR 1500 are eligible for free shipping across India.

All the orders below INR 1500 are eligible for fix rate shipping at INR 94/- across India.

We are utilizing different shipping methods ranges from instant delivery fleets, courier channels and India Post based on the delivery location.

As of now we are not offering any such service, we are shipping the products once they packaged and labeled after the last quality check?

You can pay in cash or use UPI payment at the time of delivery?

Yes, all prices are inclusive of all the taxes.

No. Shipment cost will be added at the checkout page based on the order value and no separate payment needs to be made.

We offer no question asked return of unused non-personalized products within 72 hours of delivery. Customer needs to drop an email within 72 hours at customercare@uprworld.com and ship the product latest by 5 days of delivery date in original condition with all the tags intact. 

A partial refund of 75% will be offered between 5 to 15 days from the date of purchase, in case of any defects related to zip or closure?

A partial refund of 50% will be offered between 15 to 30 days from the date of purchase, in case of any defects related to zip or closure?

No refund is available after 30 days or for personalized products.

Refund will be processed after inspecting the product within 24 hours at the customer’s preferred UPI address.